Bayford Volkswagen Camberwell Testimonials
Excellent customer service.
Excellent customer service with Ben M at Bayford Volkswagen Camberwell. Again, my vehicle was in good hands at Camberwell. Re work done: Ben explained technical terms & showed 3D display on computer screen. Appreciated. Car clean & ready to go. Well done Bayford Volkswagen Camberwell.
By Caro F - August 2017
10 out of 10
Just had my car fixed at Bayford Volkswagen Camberwell, had a great experience. thanks to Ben, he was extremely helpful, quick thinking, and efficient, also saved me over a thousand dollars, very happy! thanks to John, kind, punctual and excellent customer service. With their help, my car was fixed promptly and also had enough time to pick up my kid from school. 10 out of 10, highly recommended Bayford Volkswagen Camberwell!
By T Ying - June 2017
I have no hesitation in recommending Bayford Volkswagen to anyone. A big thank-you to Peter and the team!
By Hugo Costin-Neilsen - August 2017
Professional and friendly
I was absolutely delighted with my service experience at VW Camberwell. Nick looked after me and was totally professional and friendly. He went out of his way to ensure all my concerns were addressed and saved me $$ on the work done. He's the Man!! I have no hesitation to return and fully recommend VW Camberwell
By Steven Pallett - July 2017
My experience was exceptional.
My experience at Bayford Volkswagen was exceptional and they were a pleasure to deal with. The sales consultant Hilal took into consideration by budge and talked honestly and openly about the best vehicle for me. His manner was a stark contrast to that of other sales consultants, being genuine, kind and not pushy in any way. I would definitely recommend to anyone the service and vehicle I received. Thanks Hilal!
By Adele Barkla - July 2017
100% happy customer.
If you want an honest, genuine and overall great experience please go and see George Maroulis. 100% happy customer. Thanks again mate
By Natan Eskin - March 2017
10/10 would recommend!
Seyhan was very helpful and patient with us. Came all the way here to Camberwell just for him. Very knowledgeable and does what’s best for his clients! Love our new tiguan :) 10/10 would recommend!
By Haoran Lu - March 2017
Extremely good service.
Worth the long drive. Nick was reliable, gave me what I needed and informed me on car issues. Extremely good service.
By Lisa l - March 2017
Had a great experience at Bayford Volkswagen after taking my car in for a service. Nick was responsible for such great customer service. He was wonderful! Nick took me through everything thoroughly and made sure I understood, being a female it was definitely something I appreciate and left feeling satisfied. I would not take my car for a service anywhere else!
By Stephanie Soto - March 2017
Super friendly and accommodating
I cannot speak highly enough of this dealership. Just bought my second car from here, as well as referred my partner all because of George and his incredible customer service. He did exactly what I asked for to the car and I was over the moon with results. Super friendly and accommodating, no matter how many questions I asked. Don't go anywhere else, George is the guy to see!
By Taylah Barbuto - March 2017
Seyhan was an incredibly thorough and exceptional sales consultant and did his utmost to help us in our car purchase. He was courteous and friendly throughout the entire experience and even so after the sale. Bayford Volkswagen provided exceptional service, something which I could not say from our prior experience at another Volkswagen dealership in Glen Waverley.
By Raymond Luk - March 2017
Very happy VW customer.
We observed an intermittent short noise and because this noise only lasted a few seconds, as you could imagine this was not a simple and easy one to pin down. Intermitted problems of any kind is hard to track down and you need the best and highly experienced and professional technical people for it. The good news is the elusive noise got tracked down and problem resolved. The credit goes to the good folks at VW Camberwell because they could have easily given up on us, saying it is too hard, you are imaging it, etc. But the whole VW Camberwell folks right from the Office support people, to their best technical people like Carlo, Ben, Peter, Robert and many others, just kept listening to my story on the noise, kept asking good probing questions and kept drilling down on the problem and of course they have located it in the transmission. Must say all this happened without me requiring to escalate anything with their management. There are many service outfits in Melbourne but very few with highly dedicated and qualified and experienced people who care and want to fix your problem and prepared to walk the extra miles for you. . Am i happy ? you bet ! Why not check them out yourself ? This is the reason why we have trusted them and purchased the Tiguan and only allow them to service our car. Tom Terner a very happy VW customer.
By tt1 bigfoot - March 2017
Thank you so much team.
Afif, brilliant service my man. I can't thank you enough for being prompt, efficient and we'll mannered. He helped me with my lack of knowledge and showed me empathy. I recommend getting service from these legends. Thank you so much team.
By Nam Nguyen - March 2017
The service was good.
The air-conditioner of my 2014 golf had stopped working, only hot air was blown out. Had assistance from a service advisor Afif Hussain who performed a thorough investigation on the issue and returned to me in a timely manner. The service was good.
By Raymond Shi - March 2017
Very good service, smiley & genuine staff and most important thing is very honest recommendations about parts & service.
By Dipak Kadia - March 2017
Best Volkswagen Dealer
Have been going to Bayford Camberwell for a little over a year now, always receive punctual and considerate customer service. Without question the best Volkswagen dealer and service provider in Melbourne.
By youngfoever91 - February 2017
Great service here!
Great service here! The team went above and beyond to help me fix issues with my vehicle even though it was just out of warranty. Turnaround time was very quick.
By Imran Sadarkhan - February 2017
Could not be happier!
I just collected my brand new VW Polo from George and I could not be happier! Thank you so much.
By Leah Maroulis - February 2017
Ben was attentive and caring from start to finish. Outstanding service. It was a pleasure having him look after my car when i take it in for service Highly recommend.
By Maggie Doss - February 2017
Nice to find people you can trust.
Just had my Golf fixed and serviced by Carlo and Nick, it was great to have everything done on time. Nice to find people you can trust.
By Axel Falco - February 2017
We highly recommend
Our sales contact was Sayhen, we were impressed with his professional and personal services. Always welcoming and respectful. We highly recommend Sayhen and Camberwell Volkswagen.
By Zen Zeng - February 2017
Great service from Ben at service department and Thomas from sales department. My whole family owns VWs and I will definitely be referring them to Bayford.
By Wai Fun Chan - February 2017
Got my new Polo from here a few weeks back. Costa the sales rep an amazing fellow to deal with. Very attentive and polite chap.
By Yian Cheong - February 2017
Had a great experience getting my car fixed at Bayford Volkswagen. They let me drop my car off early, and looked at it early too, always polite and diligent with fixing my vehicle. All issues fixed, and my car is running better than when I bought it. Highly recommend choosing this Volkswagen dealer for any Volkswagen services or repairs.
By bwdate - February 2017
Very good service!!
Very good service!! My English is not good, they're very patient to explain everything to me. Thanks a lot to Nic Tom and Stacey!
By Laurel xiong - February 2017
Top work. So professional.
The attention to detail and the amount of support you get from these guys is amazing. Nicolas Harrak, the service advisor, helped me out in every way. He made sure I got the car back on the road as soon as possible without any fault. Harry Polgar, the mechanic, did a fantastic job and worked as efficiently as possible to get my car back to me. They kept me up to date with everything that was going on, which I really appreciate. I will be going back forever with these guys. Top work. So professional.
By Fabio Higson - February 2017
George was fantastic!
By Helen Shen - February 2017
Great customer service
Great customer service. These guys and gals go above and beyond to help. Highly recommend.
By midastouchmassage - February 2017
Excellent service, George was a great help.
By Eric Pau - February 2017
Excellent and friendly staff.
Ben Morrissey took care of everything when I dropped my car off for a part update! Excellent and friendly staff with a brand new courtesy car provided as well! Thanks guys! Keep up the good work!
By Eugene Lee - February 2017
Reasonable price and genuine discount for members.
By 范三 - January 2017
Definitely recommend these guys
Raymond, Tiffany and Adrian really made our experience of buying a Tiguan a great one. They were able to answer all our questions about the car and the delivery process was seamless. They were also fantastic with their after purchase service in that they followed us up in a timely manner to ensure that we were happy with the new car and that everything was tracking well. Definitely recommend these guys if you're in the market for a VW.
By Chris Nikolakopoulos - January 2017
Couldn't recommend Nick and Bayford enough.
Called in with a quick question and Nick fixed my problem within minutes. Couldn't recommend Nick and Bayford enough.
By Denise Steele - January 2017
Best customer service
Brought my car to the dealership with a major engine issue ,10 days before i was supposed to go on a long vacation. Nick Harrak was brilliant! not only did he fit me in at short notice, he made sure i got the car back before i left. He was upfront about the cost, painful but he explained in detail about the problem and the repairs. Best customer service I’ve experienced in a VW dealership in Melbourne. Thanks for everything Nick, i'll see you next service and will be recommending you to my friends.
By Lakruwan Pemasiri - January 2017
Amazing service friendly staff and good environment as well.
By Hadi - January 2017
That is what I call customer service
Credit where credit is due! Camberwell VW customer service is second to none. In light of a serious safety issue that was not covered by extended warranty (a complaint I will up with VW Australia rather than the dealership) I found that the service manager at Camberwell went above and beyond his duty of care. He put my safety, as 6 mnth pregnant woman ahead of what I am sure VW would have advised against (which was made apparent when I dealt with Bayside VW that showed no interest in helping me explore my options). Having my vehicle repaired (at VW cost) could have been very difficult. Instead the service manager at Camberwell simply dealt with me logically, compassionately and very professionally. He offered to pick up my car, repair it promptly and provided a courtesy vehicle. Now THAT is what I call customer service - keep up the good work Camberwell!
By Mary - January 2017
Great experience with Bayford VW, the management department tried everything they possibly can to get our vehicle prioritised, the check on the vehicle is comprehensive and money is well spent. I will definitely coming back next year for my annual service.
By James Tan - January 2017
I rely on them.
Tech Care! They help me to get free mechanic-electronic unit of the DSG transmission, even my Golf is out of warranty. I rely on them.
By Augustus Luo - January 2017
So impressed with the service and knowledge
Went in looking at cars, wasn't expecting to end up with a new one but we were so impressed with the service and knowledge from Raymond that only two weeks later we drove away in a new Golf! The service from the whole team really stood out and we feel very happy and secure with our new car. Thank you!
By Mel Ward - January 2017
Went above and beyond
Just took my 3 year old Passat wagon 130 TDI in for a service at Bayford Camberwell and was left a great impression on Ben Morrissey(service advisor), who went above and beyond to make sure all the issues and faults are cleared and repaired. His professionalism along with his humble manner is highly appreciated.
By Kelvin Gu - December 2016
The service provided by the team at Bayford Volkswagen Camberwell has always been outstanding . Today is no different - Nick who helped me out today took the time to explain what happened to my car and how I can avoid any future issues. Thanks Nick.
By Mr Wong - December 2016
Great service from Nick this week. Thank you very much - seamless!
By Nick Hart - December 2016
Undoubtedly the best delivery of a new car I have experienced...the time, patience and information given was superb. Thank you Robert Sultana for making it a great experience!
By Asheet Lala - December 2016
By Erik Lee - December 2016
Robert Sultana is an excellent sales advisor. He is very helpful and made the whole process pleasant and smooth.
By Bingbing Huang - December 2016
Helpful and Efficient
Ben is very helpful and efficient and a pleasure to deal with.
By Gordon Ley - December 2016
Team were simply fantastic.
The Bayford VW Camberwell team were simply FANTASTIC. Adrian, Seyhan, Tiffany & Bill were outstanding to deal with. My Pre sales discussions, questions and negotiations were handled with professionalism and great communication. My daughter picked up her new VW today and she is over the moon. The red carpet treatment is what we received from them, no wonder they have the best customer feedback and ratings. Thank you so much guys and hope to deal with you again in the future.
By Andres - November 2016
Great service! Thanks for my new car Reymond and Connie!
By Sadi Iftekhar - November 2016
Very impressed with the service from Bayford Camberwell. Can recommend Robert Sultana who gave me a great deal and made the process enjoyable and transparent which I appreciated.
By James Eastham - October 2016
Overall excellent experience!!!
Great Service, Courteous & Friendly staff. Overall excellent experience!!!
By Girish Tekwani - October 2016
Great efficient service.
I had a really great efficient service from Nitin and all at Volkswagen today. Thanks so much!
By Mieke Lochrie - October 2016
Very switched on and helpful company.
Great service from this the very switched on and helpful company.I enquired about a stone-guard and headlight protectors for my older model Passat at 8.30am this morning. The spare parts guy at their Campellfield depot confirmed availability and said I could collect from Camberwell by lunchtime. At 11.00 I recieved a call to say they were already there!! I HIGHLY RECOMMEND THIS COMPAY.
By teach eng - October 2016
Will be back again.
After an ordinary service experience from Volkswagen Ringwood I decided to move my business to Bayford Volkswagen in Camberwell for my next service work. Although adding an extra 30 mins drive time to get there I am pleased to say that the service level provided from Bayford Camberwell has renewed my confidence in Volkswagen. Special thanks to Peter Ibrahim, Service Advisor, and to Aaron in the workshop who is no doubt a real pro. Will be back again.
By Rohan Walker - October 2016
Excellent customer service.
Excellent customer service, very professional staff. It has been a pleasure all way from inspection of the car to taking delivery.
By Vamsi Chand - October 2016
Next generation car salesman.
Ask for Robert Sultana. He is the next generation car salesman.
By Helen Brown - October 2016
Had a fantastic experience with Bayford Volkswagen Camberwell. Special thanks to Raymond, who arranged the test drive, explained all the features in details on the first day when I walked in. He was helpful, knowledgeable and has a very pleasant and patient personality. The entire experience of dealing with Bayford Camberwell was very positive, I would highly recommend it.
By Xin Yang - October 2016
Could not be happier!!!
**AMAZING SERVICE** I purchased my Brand new Golf R about 3 weeks ago. I cannot commend Bayford Volkswagen enough, especially George Maroulis. He is an absolute asset to Bayford - throughout the whole purchasing process he was following up with me, keeping me informed of when my car was coming and pushing to get me everything that I wanted, done with an extremely short time. I have never experienced better customer service than I have from George. The team at Bayford is brilliant and I would only ever be recommending George and Bayford for Volkswagen purchases. Could not be happier!!!
By Jamil Salameh - October 2016
High level of customer service at VW Camberwell.
I was very impressed with the consistently high level of customer service at VW Camberwell. Ben Morrissey went beyond expectations to fix our car in the most efficient and effective way. I felt like I had an old-school business relationship, where repeat custom was valued far more than the bottom line. It really was an exceptionally good experience - (a rarity when you are spending on car parts), and accordingly, this has become our new provider for any further work/service on any future cars.
By Lucy Brookes - October 2016
Just took my car in to get it fixed up after I was told it apparently had some issues where the car would shudder at lower speeds during take off. Was worried that I as my car was out of warranty, I would have to pay a hefty fee to fix it (3k to 4k). Fortunately, the staff at VW sorted me out and diagnosed and repaired the problem completely free of charge. Big Ben was most helpful with his service and I will not hesitate to come back again.
By Spruce Moose - October 2016
Highly recommend these guys.
I purchased a car from these guys not too long ago and they were faultless! I was dealing with Robert Sultana and he was very enthusiastic about the cars and had a vast knowledge about the vehicles and their individual characteristics which enabled us to discover the right car for myself. Roberts enthusiasm and friendliness took away my nerves of buying a new car and made the experience extremely enjoyable and easy to do. Because of their great service it was less than a week between my initial consultation and me receiving the car which was great. I would highly recommend these guys to anyone who is looking for a Volkswagen.
By Hamish Webber - October 2016
After a lot of running around to find this little beauty (CC 130TDI) I finally brought the CC 130TDI from Robert Sultana. He was extremely helpful and presented the vehicle fantastically. Well done, and thanks Rob.
By Mark Fisher - October 2016
Friendly staff and BEST service! Definitely recommend! Went to Ringwood VW, Epping VW and Doncaster VW, this is the best team I ever met. Would never recommend Doncaster VW to anyone!
By Susie Liu - October 2016
Fantastic Service! Leagues above other dealerships in the area.
By Alex Kerr - October 2016
I had really good experience there, lucky for me I met the best salesperson SEYHAN ISEN, I strongly recommend him. He is patient, nice and enthusiasm. You will get what you want there, I know cause I did, thanks Volkswagen and the fantastic service.
By Yue Xie - November 2016
Seamless service drop-off yesterday. Was met straight away by the helpful Ben, details checked, work confirmed, loan car ready. Same in the afternoon- Everything ready to go, work explained, car clean and running well. Nice work, great experience! Thanks.
By Stewart Mackenzie - November 2016
So helpful and professional.
We had issues with our Tiguan needing immediate service. Ben Morrissey was so helpful and professional in fitting us in in very short notice. The car was needed for two days. Can't thank Ben enough. Ash family.
By Alanna Ash - November 2016
Made the whole process a pleasure!!
We recently purchased a brand new VW Toureg. Thomas Chum made the whole process a pleasure!! Including the handover, the demo & the trip to the service station to fill our new car up with Diesel ... Thank you Thomas.
By Perrie Oaten - November 2016
I'm so happy with the purchase of my new Golf TSI! Seyhan went above and beyond and his knowledge of the car was exceptional, highly recommend!
By Pham Ngoc Truong Thinh - September 2016
Amazing friendliness and tireless efforts.
Thank you to Robert Sultana for his amazing friendliness and tireless efforts in helping me trade in my car and purchase a Golf. A special mention to his humorous and resilient ability in helping me convince my anti-VW partner that this was a better car than competing brands - well done!
By Eeva Kok - September 2016
Extremely welcoming and professional.
Bayford Volkswagen Camberwell were fantastic. They were extremely welcoming and professional at what they do. Special thanks to Seyhan Isen, for his excellent customer service. He went above and beyond to organise what I was after and kept me up to date within the whole process until the collection of my car.
By Seda Akin - September 2016
Enjoyable car buying experience.
Without doubt our most enjoyable car buying experience to date. Everyone we came into contact with was helpful, knowledgeable and courteous. The team took their time to guide us through the various car (Golf) and buying options and at no point did we feel we were being rushed or pressured into a decision. We look forward to further dealings with Bayford Volkswagen in the future.
By Jon Phipps - September 2016
Thanks for servicing the car. It was painless, hassle-free experience.
By Annaliza Tim Liddelow - September 2016
Excellent, professional and efficient staff.. Peter Ibrahim has delivered an outstanding comprehensive service... Really looked after my Golf.. I Highly recommend it..
By Mariana Khalil - September 2016
Great team. I was taken care of by Nitin for car servicing and Connie for my extended new car warranty. They gave me helpful advice and made sure all concerns were met. Would be glad to continue my future servicing with them!
By Gaya Mahanama - September 2016
Understands customers needs.
I have recently bought a VW Passat from Bayford Camberwell. I had a very pleasant time conversing and negotiating with Robert Sultana. He is very welcoming and understands customers needs and business requirements. He patiently listened to me and gave very honest feedback on what's possible and what's not. Every time i had any query regarding anything relating to the car, he was there to answer them or source the information for me. I would definitely recommend Bayford Camberwell if you are looking to buy a VW vehicle.
By Pragyan Kotoky - September 2016
Efficient, friendly team.
Thanks for servicing my 2011 Golf this week. Efficient, friendly team. Peter seemed observant, communicated very clearly and seemed thorough and knowledgeable. Hope to recommend to others and return. Convenient location too.
By Hana Khoo - September 2016
Will definitely recommend.
Big Thanks to Tony Court for going the extra mile to get my engine cover replaced.. Dealing with him was always a pleasure and smooth transaction.. keep up the good job mate.. Will definitely recommend the Bayford VW group
By Vicky Appadu - September 2016
Extremely professional in their service.
Bayford Volkswagen Camberwell were fantastic. Extremely professional in their service & follow through. Robert Sultana, was especially responsible for our seamless & rewarding experience. He even followed up to ensure a colour change request was granted , even after paperwork & documentation submitted. The professionalism of service Robert manifested was above & beyond our expectations. Thank you, for your diligence & integrity. Very much appreciated.
By Antonio Falvo - September 2016
Great costumer service!
Absolute LIFE SAVERS! Had an expected engine problem when leaving the office and got to VW camberwel as they were about to closed for the day. Even though unexpected and late in the afternoon they were super friendly, had a look at the car and managed to get it fixed. Great costumer service! Thanks Rohan Thompson and Carlo Di Campli for the prompt help! Really appreciated!
By Catarina Soudo - September 2016
I recently visited VW Camberwell looking for a new car. Raymond Yao was fantastic - polite, informative and keen to help. Highly recommended.
By Alex Alsop - September 2016
Just had my car delivered today, recommending Raymond Yao and Adrian Addamo for new car sales ! My car was sourced, fitted with accessory, trade in sorted, all extra request met, 1st walk in to delivery within 2 business days. Seriously... The boys delivered exceptional service from start to finish and focused more on making sure the customer is happy rather than just talking price. Raymond speaks Chinese so that was helpful too. Could really sense the positive vibe from the team at bayford, from sales to service. Great dealership, definitely got the family owned and operate DNA like they claim. Good job!
By Private User - September 2016
Absolutely exceptional service
I had a great experience at VW Camberwell. George was exceptional and helped me in every way make the process of buying a newish car easy and enjoyable. Absolutely exceptional service from the team at Bayford Volkswagen Camberwell! A++
By Hayden Smith - September 2016
Would definitely recommend.
Very quick service and excellent staff. Would definitely recommend in future. Thanks to Nitin for the help.
By Jack Henderson - September 2016
Friendly service managers.
Friendly service managers, who don't seem to bill unnecessary work. Car comes back having had a wash. Updated (31/08/16): Served by Ben this year who showed a lot of care and attention in making sure the service went well.
By Robert Graham - September 2016
You were all a pleasure to deal with.
Thank-you Robert Sultana, Peter Alexander and the team at Bayford VW for going above and beyond - you were all a pleasure to deal with and I appreciated your extra efforts to get the deal done. I would especially thank you Robert for staying back after closing on Saturday night to answer my initial enquiry and to put the deal together. I also appreciate the efforts of Peter who was happy to run a lot of finance scenarios to find exactly the right one for me.
By Marcus Hancock - September 2016
Highly recommend this dealership.
Raymond was a pleasure to deal with and very knowledgeable. We love our new golf! Highly recommend this dealership.
By Christine Dobrotwir - August 2016
I've had a VW through work for the last three years and my dealings with service guys was always a breeze. After a few work changes I had to buy myself a car and had no hesitations in going back to VW Camberwell. The service I got from Robert Sultana was outstanding. He answered all the questions I had and even threw in some questions that I had not even thought about. The finance guys were also great. If you're looking to buy a Volkswagen then Camberwell is place to go.
By Scott Wells - August 2016
Very happy with the attention to detail from Robert Sultana at Bayford Volkswagen when buying my beautiful new Polo.
By Katherine Ingram - August 2016
Was really impressed by the service from Ben Morrissey and the team. I had received a quote from another VW service centre to replace the timing belt and water pump for my polo and wanted to get a second opinion/quote. Ben informed me of the special offer they had and I was able to drop my car in straightaway. Ben was really friendly and professional and organised a loan car for me which was very handy. I will definitely go to Bayford VW Camberwell from now on - even though it's not my closest VW service centre, labour cost is cheaper and they offer a higher quality of service. Highly recommended!
By Nell Golden - August 2016
10 out of 10.
My thanks to Ben Morrissey for his outstanding customer service. He was very helpful, polite and showed great initiative in servicing my car. 10 out of 10.
By Andrew Maitland - August 2016
Exceptionally professional customer service.
I'd like to thank Service Advisor Ben Morrissey from Camberwell Bayford Volkswagon for his exceptionally professional customer service. My polo gti had severe running issues and the engine light come on, so I took it straight into Camberwell VW. Ben and the service team assessed the issues and had an outcome within 10 mins. Ben went above and beyond and spoke to VW head office regarding the issue, he was able to obtain the parts on warranty, even though the warranty had expired over a year ago. He also organised a loan car for the day, which really made the whole experience seamless. The car is running perfectly thanks to Ben and the team and I couldn't be happier. Thanks Ray.
By Ray Daou - August 2016
Just bought a new car through Raymond. Excellent service. Highly recommend that you look for him when you visit. He is patient and very willing to work with you. Thanks for arrange the car at lightning speed.
By Siao Ming Ang - August 2016
My VW Golf GTI has been running a little rough, along with a few warranty issues I was concerned about. The dealer that I had purchased my VW from didn’t want to know about any of my problems. So I took my car to VW Bayford Camberwell – not only was I treated with the up-most respect, impeccable service and constant communication throughout my whole experience, I was treated like I was a customer that had visited the dealership for years! I would really like to thank Ben Morrissey, Toni, Carlo and Frank on their professionalism and friendly attitude – especially Ben for helping achieve a great outcome! The team at VW Bayford are just lovely and are always willing to go the extra mile for their customers. Thanks
By Monique Genio - August 2016
Went above and beyond.
I'm so happy with the purchase of my new Golf GTI! Seyhan went above and beyond and his knowledge of the car was exceptional, highly recommend!
By Maria Velentzas - August 2016
Bayford Volkswagen Camberwell is our preferred service centre.
I would like to thank Peter Ibrahim (Service Advisor) for his excellent service delivery in restoring our Golf to as-new performance by replacing the 2nd gear clutch under our 3-year warranty. Peter also update our navigation maps (for free), which we have been trying to achieve for the last 3 years. Prompt turnaround on drop-off and pick-up, plus a well cleaned car (inside and out) made us very happy. Bayford Volkswagen Camberwell is our preferred service centre.
By Bill Pitt - August 2016
Sent in the family car Golf R for service at Baysford Camberwell Centre for its 6th year service, though it had very low mileage the Service Advisor Peter Ibrahim knew exactly what kind of service maintenance was required and suggested accordingly. I thank him for his excellent advise and service afforded .
By Segaran s - August 2016
Good service in Bayford VW. Ben is very good adviser to help me.
By 朱培智 - August 2016
Well done and thanks.
My VW Golf had begun running a bit rough and I took the car back to VW Bayford Camberwell for an inspection and follow-up on service. Ben Morrissey and the team at Bayford quickly assessed there was a problem and resolved it in a timely and professional manner, with Ben achieving a great outcome for me. Well done and thanks.
By Chris Thek - August 2016
I would recommend anybody.
Extremely happy with Ben Morrissey's customer service. He kept me up to date with absolutely everything and made sure everything was was perfect for me to pick up my car. I would recommend anybody to deal with Ben.
By Kara Follacchio - August 2016
You ended saving me a lot of money.
Just had a major service on my car and they found a problem with the water pump. Thanks to Ben & Volkswagen for claiming it on warranty, you ended saving me a lot of money.
By Paul Black - August 2016
Great customer service.
Great customer service. I had my first service last week. Drove up to drop off the car and was greeted by Nitin Kharalia. Halfway though my day, he rang and advised tyre had a puncture. I was pleased he was able to order new and fit before I picked car up in the evening.
By Christopher Keah - August 2016
Bought my new Golf GTI Performance from Robert Sultana. Excellent service and helpful with answering questions.
By Jeremy Wat - August 2016
Always do a great job.
Thankyou to the awesome service team at Bayford Camberwell who always do a great job on my Golf. Bayford VW are simply the best whether it is for purchasing or servicing at any of their 3 dealerships.
By Heather Cleason - August 2016
Went above and beyond.
Excellent experience with getting the DSG repaired on my 2013 Jetta. My service advisor, Nitin Khadalia went above and beyond to make sure I was kept informed of the repair progress and managed to get the needed part express delivered. Nitin was also able to secure a courtesy car to minimise the disruption of not having our car. And, thanks to VW Australia for coming to the party and owning the repair cost. Overall, I was left with a very positive service experience, definitely returning for the next service.
By Dinesh Sachdeva - July 2016
Quality of service was excellent.
Took my Passat at Bayford Camberwell for service, Nitin Khadalia was service advisor assigned to my car and I must say quality of service was excellent. Till the time Bayford employees such service advisors I have no reason to look anywhere else.
By Aman Bhalla - July 2016
Customer service and attention to detail was meticulous.
Just had my Golf serviced by Ben Morrissey. His level of customer service and attention to detail was meticulous.
By Magdalena Przystupa - July 2016
I found the service was exceptional.
I had my car in for repair last week at Bayford VW Camberwell. I found the service was exceptional and the repair was finished much faster than i expected. I was more than happy with the help given to me by Ben Morrissey. With staff like that, I sure will be back for all my future services and repairs.
By Doris Yuen - July 2016
Excellent customer care.
Recently purchased my brand new golf from Thomas at Bayford Camberwell. Excellent customer care from Thomas and the team. They went through and explained everything, and were easy to contact to answer all of my questions along the way.
By Amanda Iacobelli - July 2016
Delivered great customer service.
I had my Golf car service last weekend, Peter is there to help from start till the end. He explained what need to be done and all the serviced performed once I collect the car. After service the car was nice and clean. Thanks for providing the effort to delivered great customer service. Keep up the good work for the service department team!!
By Kristin Taylor - July 2016
Absolutely good service.
I have done a few service from Camberwell VW. This time I got an absolutely good service from Peter Ibrahim. He explained what They're going to do on the service and cost clearly, that I didn't get from the other staffs before from the same place.
By Beryl Pak - July 2016
Bayford is by far the best.
I was visiting Melbourne from Ballarat and had trouble with my VW golf. A relative recommended to go to Bayford Volkswagen as they had had great service from them in the past. I cannot recommend Bayford Volkswagen highly enough especially the service I received from Nitin Khadalia. I arrived late in the afternoon and they were more than happy to check out my car which ended up needing to be left there for repair. Nitin went above and beyond, he kept me regularly updated and explained what, why and how the problem would be fixed. I have dealt with other VW dealerships in the past and Bayford is by far the best. I would happily return there for any future services or concerns and cannot recommend Bayford Volkswagen and Nitin Khadalia highly enough. Tracey.
By Tracey Sullivan - July 2016
Was really helpful.
I had my 1 year service done with Peter Ibrahim in Jun 2016. Since there was no courtesy car available on Saturdays, we've got a few hours to kill. Peter was really helpful and get a trainee to drop us close to a designated cafe even though everyone was quite busy on a Saturday. My car is running great since the services. Thumb up, Peter. Thanks
By Rae Guo - July 2016
The experience was better than expected.
Just brought a great car from Thomas Shum at Bayford. The experience was better than expected, and Thomas's knowledge, enthusiasm and confidence in his product won my business. Thanks to all the staff at Bayford Volkswagon Camberwell for making the whole 4 month process of buying a car, that hadn't even been built yet, both educational and exciting.
By Richard Weir - July 2016
Completely satisfied with our buying experience.
My wife and I are completely satisfied with our buying experience with Seyhan Isen. He did everything he could to make sure we were not only happy with the Passat RLine , but that it was exactly what we wanted. Never at any point did we feel pressured to buy. In fact it was quite the opposite. He was very patient with us, especially on Monday night as you were closing up for the night. My wife and I will recommend Seyhan to anyone we know wanting to buy a VW and we will definitely buy from him again when looking to make another purchase.
By Michael Xu - July 2016
Very nice and really helped me a lot.
I really had a good experience at Bayford Volkswagen camberwell of one year car service. Nitin Khadalia, a service advisor, he is very nice and really helped me a lot! My car was planned to pick up at 5pm, but he rearranged it for me and moved up to 2pm! I appreciate it!! Thanks!
By Mia - July 2016
Truly exceptional service.
Truly exceptional service when buying our new Passat. Raymond Yao was fantastic to deal with - nothing was too much trouble. We would not hesitate to buy our next new car from Raymond & Bayford Camberwell.
By Josh Nitz - July 2016
Great service, easy to get in and out of and right next to the station.
By Michael Aboltins - July 2016
Service was excellent.
Service was excellent and beyond expectation.
By Kay Wee - July 2016
Excellent costumer service.
Many thanks to one of the best if not the very best sales consultant at Bayford VW Camberwell Mr. Seyhan Isen. Thank you for your excellent costumer service, we are very happy with our new VW Tiguan! The new family member will love it
By Julieth Gonzalez - July 2016
Definitely great service, made my first car purchase absolutely great.
By Ivan Tian - July 2016
Thank you Raymond and Tiffany for all of your help with my new golf wagon!!
By 黃鈺凱 - July 2016
5 stars Bayford Volkswagen Camberwell!
Exceptional customer service from the Bayford Volkswagen Camberwell team! I'm very happy with the service on our Golf GTI. Special thanks to Nitin Khadalia for keeping me up to date with the progress of my car and ensuring it is ready on time for collection . He went above and beyond my expectations. Definitely will be coming back again in the future. 5 stars Bayford Volkswagen Camberwell!
By Andrew Pong - July 2016
Absolutely exceptional service.
Absolutely exceptional service from the team at Bayford Volkswagen Camberwell. My near new Golf developed a strange rattle while driving from Sydney to Melbourne. Despite not having purchased the vehicle from the dealership, they fit me in for an assessment on one hour notice. The service department identified the issue quickly and ordered the replacement part to be overnighted from Sydney. Huge thanks must go to Nitin Khadalia from the service team for keeping me updated as to the progress of the repair and for ensuring my car was ready in time for my return journey to Sydney. Cannot recommend this dealer highly enough.
By Nick Robertson - July 2016
Went above and beyond.
I called yesterday to ask about a minor issue I was having with my Golf. The car was booked in for today and the issue sorted - extremely quick turnaround! My service advisor Nitin Khadalia really went above and beyond, from being greeted in the drive way by name to having my car washed and cleaned, I couldn't recommend him or Bayford VW more highly.
By Joel Sahayam - July 2016
Excellent customer service.
Excellent customer service from George Maroulis. His patience was much appreciated and nothing was too much trouble for him. Thank you !
By Aleksandar Trifkovic - July 2016
Looked after me all the way.
Picked up the new Tiguan (1FX5VT) last Thursday evening, went for a big drive with my wife on the weekend; great car.
Robert Sultana looked after me all the way, from arranging the initial test drive the week before to handing over the keys on Thursday. The car is for my wife who unfortunately couldn’t do the test drive as she had broken her ankle earlier on the day of the test. Graciously Robert allowed me to drive the car to my home where I was able to show my wife the car, and took her around our streets so she could get a feel of the Tiguan. Drove the car back to Robert later in the day and we started to negotiate. What was comfortable with the process was that Robert was easy to talk to about the car etc and answered all my queries. The Tiguan is the second new VW we have bought from Bayford in 3 years, we came back as with the first car we bought, the sales process was just as easy and comfortable and no pressure.
By Harry - July 2016
This is they way to gain customer loyalty.
Ben went above and beyond to help me out and makes me feel part of the VW family. This is they way to gain customer loyalty. I now know where my next car is coming from.
By Onsi Toruan - July 2016
Thanks Frank and the team at Bayford VW Camberwell.
5 star customer service from the moment I delivered my Volkswagen Golf up the driveway to for it's first service to the time I drove it out. In addition, Service Advisor Peter Ibrahim went above and beyond my expectations instructing the service team to buff out a scratch I had made in the door as well as remove some marks on the body. Also, the car, when I came to pick it up look like it had been detailed. I purchased my Volkswagen at Werribee Volkswagen...but I know now where I'll be purchasing my next Volkswagen. 5 stars Bayford Camberwell
By Peter Gringel - July 2016
I was dealing with George Maroulis with regards to purchasing a Golf and would highly recommend his services! A pleasure to deal with, genuine, upfront and a lovely manner, who seems passionate about his work.
By Julia Penna - June 2016
Very happy with the good deal and excellent customer service.
We bought a new Gold TSI Trendline in June 2016 at Bayford VW Camberwell and am very happy with the good deal and excellent customer service here. Especially my many thanks to Raymond Yao who is a fantastic consultant. He has been very patient, trusted and helpful person. My only regret is that I did not ask him to have a picture with us on the day we picked up the car.
By Minh Chau Ma - June 2016
Made my experience of buying a new car a very delightful one.
I just wanted to leave some very positive feedback for Seyhan who helped me with getting a Golf TSI at Bayford Camberwell in June 2016. He was really professional and knowledgeable about the product he was selling. I was extremely satisfied with his customer service. I was very pleased with the fact that he didn't try to upsell anything, he listened to what my needs were in a car and recommended something that was suitable for me. He was extremely easy to work with - I was unable to pick up my car Mon-Fri due to my work constraints and he worked it out so I could pick it up on a Saturday morning which was very thoughtful of him. He was a great communicator and followed up with me during the week, which kept me in the loop as to where the car was at etc. He is very approachable and very down-to-earth!
Overall, all the staff members at Bayford Camberwell were great! I would highly recommend others who are looking for a car to visit Bayford Camberwell and I would highly recommend Seyhan. He made my experience of buying a new car a very delightful one. Definitely a 5-star review for him.
By Iris - June 2016
Knowledgeable, personable and pleasant throughout.
I just purchased a new GTI from Frank Lavric.
Frank was knowledgeable, personable and pleasant throughout. He worked hard to find a car for me at a price I could afford. I'd definitely recommend Frank to anyone looking to buy and look forward to dealing with him again when we are looking for out next VW.
By Ainsley Holmfield - June 2016
I can't speak highly enough of my experience at Bayford Volkswagen.
I can't speak highly enough of my experience at Bayford Volkswagen. I recently purchased a new golf with Robert Sultana and the service was fantastic. This was my first time buying a car and Robert was very personable and exceptionally knowledgeable and ensured I was making an informed choice. Everything ran like clockwork and couldn't be happier with the outcome!
By Greta Low - June 2016
Thanks Frank and the team at Bayford VW Camberwell.
Had my Touareg R in for a warranty repair and Frank Kalkavouras looked after the repairs for me. He organised a time that suited me, organised a loan car, and kept me informed of the progress throughout the day. The service staff finished the work within a day and I was back in my car that afternoon. Frank is an asset to Bayford Volkswagen and is the reason why I buy VW's and get them serviced here! Thanks Frank and the team at Bayford VW Camberwell that look after my cars!.
By Nick Croton - June 2016
Awesome experience - came for coffee left with a car and 3 snakes. Raymond was great, thank you!!!
By Isabella Hermon-Randow - June 2016
Service provided by Nitin Khadalia was excellent.
By Ganish Gulati - June 2016
The level of professionalism and help was second to none.
I purchase by vehicle from Bayford Volkswagen in Camberwell from the assistant sales manager, Matt Marszalek and salesman Costa Tsiongas. The level of professionalism and help was second to none and was a fantastic buying experience! I would certainly recommend this dealership to all of my family and friends.
By Andrew Nicolaou - June 2016
Their customer service has always been first class.
I purchased a Polo GTI from Bayford Volkswagen Camberwell almost 4 years ago. Their customer service has always been first class and they have always provided prompt and honest updates and I feel they have gone out of their way to ensure that I have remained a satisfied customer. Other car dealerships could certainly learn something about service from them; most recently Peter Ibrahim provided me with exceptional service with a warranty item for my car.
By Jason Mathias - June 2016
I would highly recommend this car company.
I had my my golf serviced at Bayford Volkswagen in Camberwell a week ago. Peter Ibrahim in the service department was fantastic, he could not have been any more helpful. His attention to detail was great, followed up on everything, I could not have been happier. I would highly recommend this car company.
By Sophie Reid - June 2016
It was a excellent experience in at Bayfold Volkswagen. Amazing salesman Seyhan Isen, amazing price, everything perfect!
By Chen Tingyu - June 2016
Couldn't be happier with the service.
My girlfriend recently bought a polo from Thomas Shum and we couldn't be happier with the service he and the team provided. The covered unveiling when picking the car up was a nice little surprise.
By Michael Butler - June 2016
Very accommodating & efficient.
Ben Morrissey helped sort out an issue with my car that I had had for a while. He was efficient and kept me updated during the process. He was also very accommodating with arranging my service to be done whilst the issue with my car was being sorted out (to save me coming back another time).
By Tessa Byrne - June 2016
Superb help and service.
I went to the Camberwell dealership one Saturday morning and with the help of Seyhan Isen I decided to purchase the VW Golf on the day! Seyhan is very knowledgeable and helpful. He assisted me to decide which model is most suitable for my son and we are really satisfied with our new Golf. The whole buying process was very efficient and professional. I want to thank Seyhan for his superb help and service. I would highly recommend him to my family, friends and colleagues.
By Zhen Zhu - June 2016
Well done to the team, my VW Golf is now clean and running beautifully.
By Barbara Wyss - June 2016
Fantastic experience in dealing with a difficult repair. Ben Morrissey was outstanding. He was able to turn around the repair within a week when estimate was up to a month. He kept me full informed all the way with timely and informative updates. Would recommend Ben and Bayford Volkswagen to anyone. Many thanks !
By Douglas Young - June 2016
Friendly service managers.
Friendly service managers, who don't seem to bill unnecessary work. Car comes back having had a wash.
By Robert Graham - May 2016
A real credit to VW.
Thank you George Maroulis for all your help. A real credit to VW
By Michael Simon - May 2016
The service was outstanding.
I had my girlfriend's Golf serviced a couple of weeks ago. The service was outstanding. Ben Morrissey in the service department was extremely helpful and very good to deal with, and made the process smooth and uneventful. I wouldn't hesitate to recommend Bayford Volkswagen to my family and friends.
By Elliott James - May 2016
Professional and courteous staff.
Seyhan, Just a short note to thank you and the entire Bayford Volkswagen Camberwell team for making our new Passat purchase a great experience! Bayford Volkswagen has it all: the highest quality vehicles, best prices and thoroughly professional and courteous staff. I continue to recommend Bayford Volkswagen Camberwell to family and friends. All the best, Dr. Mahmoud Al-Najjar
By Mahmoud Al-Najjar - May 2016
Customer service was 5 star.
I recently bought a Golf from Thomas Shum. He was very nice and friendly the customer service was 5 star I really enjoyed the easy experience at Bayford Volkswagen. Overall I was pleased with the experience. Thank you
By Oskar Cislo - May 2016
Absolutely amazing customer service.
Purchased my first car at Bayford Volkswagen today. Professional and enjoyable experience, made possible by Tom. Absolutely amazing customer service, going above and beyond.
By Nathan Chan - May 2016
Robert Sultana, was incredibly helpful in assisting me in acquiring my Volkswagen Polo. Bayford Volswagon are great with communicating any queries and I am very pleased with the smooth sailing process. Highly recommend contacting Rob through Bayford!
By Amelia Oates - May 2016
I took my car in as it was making a funny noise. I was able to book a replacement car which was very convenient. My car was fixed within the day even though it needed a lot of work. P. Ibrahim looked after me very well. Very professional.
By Nima Pakrou - May 2016
I was so impressed with the service that I received.
I recently bough a Volkswagen Polo and I was so impressed with the service that I received from Raymond Yao. When I arrived my car was covered with a big red bow on it and being my first brand new car which made the pick up of the Polo very special. Raymond took the time to explain all the features of the car. The customer service I received from Raymond was exemplary.
By Georgie Carrington - May 2016
I recently visited the dealership for some repairs. Peter was most helpful with super hast turnaround time. Surely go back for there for my car service etc. Highly recommended.
By Gaurang Palshetkar - May 2016
Very professional and courteous.
Purchased a brand new VW GOLF with R-Line and Luxury packages. Love every bits of the vehicle and drives like a dream. Robert Sultana from Bayford VW Camberwell was very professional and courteous not only during the purchasing process, but even after the delivery of the vehicle. Thank you!
By Manora Koththigoda - May 2016
Service was amazing!
I recently purchased a new car here and can honestly say the service was amazing! The car I was looking for was turning out to be quite difficult to obtain but due to the great work of the staff, particularly Raymond Yao, we managed to get hold of it. The staff really did a good job of making the car buying experience relaxing and stress free. If it wasn't for the fact I just picked up my new car from them, I would be back tomorrow to get a new one!
By Elliot Jennings - May 2016
Extremely satisfied with the service that VW provided, in particular Thomas Shum. I picked up my new polo gti recently and couldn't be happier with the car! The process was very professional from start to finish and look forward to continuing my relationship with Camberwell VW into the future. Highly recommended!
By Glen Pearce - May 2016
Kept me informed at every step.
The repairs needed for our Golf were extensive and potentially very extensive. However, the process was made much easier and less stressful because of service advisor Peter Ibrahim. Peter kept me informed at every step by explaining what needed repairing and why. He was courteous and patient, and always responded quickly to my queries. He is a great asset for Bayford VW.
By Andrew Down - May 2016
Fantastic service all round!
Fantastic service all round!! I was driving my car out of the dealership within a week!! .... Ask for Seyhan.
By Kathy Chiem - May 2016
I bought my volkswagen a few months ago and the service I received was outstanding. The salesman, Thomas Shum, was with me every step of the way and ensured that the process was executed perfectly. I never felt pressured or forced into the deal at any point. If you're thinking of buying a volkswagen, then Bayford Volkswagen Camberwell is the place to purchase from. Extremely Satisfied.
By Kim Christopher - May 2016
By Rinesh Prasad - May 2016
Fantastic service, for the car and the owner!
By Pete Savvides - May 2016
Very best customer service.
In February 2016 my wife and I were considering purchasing a new VW Golf. After reading the reviews on Melbourne's VW dealerships we decided to visit Bayford VW in Camberwell. On our first visit we met Raymond Yao who assisted us with the purchase of our first VW. Since that first day Raymond has gone out of his way to give us the very best customer service. Nothing has been too much trouble for him and he constantly kept us informed of the progress of the purchase of our car. We can honestly say we have never met anyone so customer orientated, enthusiastic and dedicated to the customers as Raymond has shown himself to be. I would have no hesitation in recommending Bayford VW and Raymond Yao to anyone considering purchasing a VW. We have also received the very best of service from all the staff we have dealt with at Bayford VW Camberwell
By Gordon Chetwin - May 2016
Great product knowledge and most importantly gave us a great deal.
Just purchased our new VW Golf and the service was fantastic. Thomas was an excellent salesman, great product knowledge and most importantly gave us a great deal. Highly recommend.
By Chris Whitbread - May 2016
recently bought a car from Bayford with Robert Sultana being the salesman. I live in Sydney and did the whole transaction remotely. Robert provided step by step guidance and left nothing to chance. I would highly recommend Robert and Bayford to anyone looking to buying a VW and for the first 3 days of ownership I can say that we are highly impressed with the Golf that we purchased.
By Mike Culhane - May 2016
The only place to purchase VW in Melbourne!
My first car purchase was through Raymond Yao and, the put it frankly, the man is a LEGEND!!! Ever courteous and professional, the experience was unlike I would expect from a dealership; fair, honest and clear. I will return, without doubt, for my next purchase knowing I will be looked after, both with purchasing a vehicle and the safety, VW provide, driving one. The only place to purchase VW in Melbourne!
By Shane Gibbons - May 2016
Very good service, good advice.
Just bought a golf from here. Very good service, good advice. Costa was really helpful to assist me to have my new car. Very happy experience! Definitely will recommend friends to come!
By Keisha Dingjie Pan - April 2016
Professional customer service.
Thanks Nitin Khadalia! Had my car attended to and for service recently. Extremely happy with his professional customer service and most importantly, his product knowledge! I lived in Doncaster but was recommended to Camberwell Volkswagen - definitely will have my car service here from now on! Great to know someone with that passion and knowledge. Would highly recommend to my family & friends. Thanks again Nitin and the team at Bayford Volkswagen Camberwell.
By Raymond H - April 2016
Bayford Volkswagen Camberwell should be your first point of call whenever purchasing a new Volkswagen.
Robert Sultana from Bayford Volkswagen Camberwell should be your first point of call whenever purchasing a new Volkswagen in Melbourne. His customer service, follow through and personal attention is outstanding. I could not recommend him more highly
By Tony Oates - April 2016
Customer focus culture.
This VW dealership is a little bit out of our way but based on the good reviews we had to see it for ourselves when we were in the market for a new Golf. I'm happy to say the excellent customer service provided by Raymond at Bayford VW Camberwell doesn't disappoint and as a result I ended purchasing the Golf with the help of Raymond. What I noticed different about this dealership was the customer focus culture. Everyone one there in every departments that I have a chance to deal with go to great length in making sure I'm happy and properly served before leaving! I'm also happy to say after sales support was just to the same high quality standard and this where it really counts to me. Thank you Raymond and VW Bayford Camberwell for assisting me with all my queries and diligently help me with the after sale support.
By Huy Nguyen - April 2016
5 stars for his excellent customer service.
I would definitely give Service Advisor Ben Morrissey 5 stars for his excellent customer service and great product knowledge! I am highly satisfied and happy with the service carried out by Bayford Volkswagen Camberwell. I live pretty far from Camberwell, but I would say it's worth the distance coming here for not only the excellent service but most importantly the great customer service, where you would not get elsewhere. I highly recommend coming here to get your service done. Thanks Ben Morrissey and Bayford Volkswagen Camberwell team!
By Julie T - April 2016
This place will make u happy.
When u want to buy a new car, this place will make u happy. whatever u want to purchase or just have a look
By Qi Lu - April 2016
One very happy customer.
Bayford Volkswagen Camberwell offer you friendly staff members willing to assist you with your car troubles. Recently I was lucky enough to deal with Peter Ibrahim who went above and beyond his regular duties to help me get my VW Golf back on the road. I highly recommend this dealer/service centre to anyone who wants quality service or looking for a new car. One very happy customer.
By Andrew Karvounaris - April 2016
The product backed up by your sincerity and friendliness made us felt at home through the whole process!
This is the third time I witnessed the buying of a Volkswagen, acting as "advisor" to friends. And, this is the first time I got so impressed by the salesperson that I'm considering VW to be my next car! George Maroulis, you got me convinced that there really are salesmen who don't JUST sell ! Your knowledge of the product backed up by your sincerity and friendliness made us felt at home through the whole process! Thank you!
By Che Wai Ip - April 2016
Gone the extra mile to created a memorable experience.
I would give George Maroulis 10 stars if I can. Picked up my Golf TSI from George this week, he has provided excellent customer service. He has gone the extra mile to created a memorable experience for me and patiently went through all the features of the car with me.
George understood my budget and he was very honest with me, he did his up most to get me a deal that I was extremely happy about.
George was very good with following up on the sales and guide me through with all the paper work.
I have heard comments about other brands and branchs of car dealerships, but my experience at Bayford Volkswagen with George is second to none.
George will look after you and sell you a car that you are happy about, furthermore, he will provide extremely good after sales services.
George is an extremely friendly and understanding person, I would definitely recommend George to anyone. You can feel that he is genuinely trying to help you rather then to sell you a car.
I wish George all the best, he is a valuable employee of Bayford Volkswagen and should be recognized of his effort and good heart.
By Marverick Chung - April 2016
The whole team at Camberwell were great.
I just purchased a GOLF GTI from the wonderful Robert Sultana. The service that i receive from Robert was amazing. The whole team at Camberwell were great. When i collected my car, i was so surprised at the lengths they went through to make me feel special. I highly recommend anyone who is looking to buy a new car to go and visit Robert Sultana - you wont be sorry.
By lana Jovic - April 2016
Exceeded my expectations for service.
Robert Sultana you exceeded my expectations for service and you made the buying process a smooth and enjoyable one, the purchase of a motor vehicle is not something you do every day,I can honestly say it was a awesome experience I am completely loving my new ride. We look forward to working again with you in the future.
By Frank S - April 2016
Thoroughly impressed with the level of service I received.
Just purchased a VW Golf from Robert Sultana at Bayford Volkswagon in Camberwell- was thoroughly impressed with the level of service I received. Having never purchased a brand new car before Robert made sure the process was a smooth and enjoyable one! I would highly recommend him to anyone thinking of buying a VW!
By Stephanie Hampson - March 2016
Service was exemplary.
I went to Bayford Volkswagen because of the high service rating the firm receives on the Web.
Initially I was somewhat disappointed as I went to your showroom early on a Saturday but was told that you had to pre-book a test drive on a Saturday. We did a short drive that day. Subsequently I booked a test on a Friday. When I arrived, the sales consultant I had originally dealt with and had booked with was on a test drive with another prospective customer.
After 10 minutes or so, Seyhan spoke to me. From that time forward, the service provided by Seyhan was exemplary. He explained why a spare saver was the right choice, although previous advice was that I could purchase a full spare without having an issue (notwithstanding that it would not properly fit in the boot).
We identified that the SatNav systems did not appear to be working correctly in the Jettas and Seyhan arranged for the head unit to be replaced before the vehicle was delivered to me. On the test drive, he showed me some of the driving features of the Jetta. On delivery, he explained many of the features of the vehicle, while we were sitting in it. He also set up the Bluetooth connection, which was helpful.
He also kept me informed about likely delivery date, which was 3.5 weeks after I signed the contract. Overall, I would give Seyhan a rating of 9.5/10 and recommend him to other customers.
By John Rogan - March 2016
Very satisfied with the customer service.
Extremely happy to have interacted with service advisor Mr. Nitin Khadalia. Had a check-up on my Tiguan & was a bit worried as it was just out of warranty. Nitin straight away put me at ease & assured to sort out any issues following up with VW. Very satisfied with the customer service. Though purchased at another dealership, I'm happy to have serviced my vehicle at VW Camberwell for past 3 years & would continue to do so.
By Nitin Haldipur - March 2016
Perfect service and very happy with the car.
By Qinglin Song - March 2016
I would definitely recommend Camberwell Volkswagen my friends or family members.
I am extremely satisfied with my experiences with Camberwell Volkswagen, especially with Peter Ibrahim. He made the whole process smooth and efficient, and really looked after my car. Peter worked very hard for me to get the best outcome as possible. I appreciated his hard working. I would definitely recommend Camberwell Volkswagen my friends or family members.
By Melissa Shi - March 2016
Customer care was always put first.
My service advisor Nitin Khadalia went above and beyond in looking after my needs while my car was in being fixed, kept me in the loop and was more then helpful in every aspect, customer care was always put first.
By Jonathan Gallwey - March 2016
Well Done and thank you again.
Seyhan Isen was really helpful from the moment I walked into the showroom to the moment I took the Tiguan. All my questions about the car has been answered professionally and he show me all the details of the car patiently. Seyhan put a lot of effort to ensure the car was ready on time. I recommend dealing with Seyhan at Bayford WV.
Also I would like a big Thanks to Tiffany and Adrian Addamo for they help.
Well Done and thank you again.
By George Giannopoulos - March 2016
Always happy with the service and support from the sales and service staff.
I have dealt with VW Bayford Camberwell a few times and am always happy with the service and support from the sales and service staff. Particular thanks to Thomas Shum who made my latest transaction simple, free from the usual sales rubbish and still at a very good price. Happy customer again. Thanks team.
By Jonathan Gallwey - March 2016
Friendly and professional service at Bayford Volkswagen.
Absolutely thrilled with the friendly and professional service at Bayford Volkswagen. George Maroulis was excellent - a very driven and very accommodating salesman who made this whole experience so easy. I got my perfect Golf within a week and he even threw in a surprise gift in the boot! Could not be happier!
By Joanna Gallardo - March 2016
George Maroulis was amazing. Thank you to him and the whole team.
By Liang Chen - March 2016
The most memorable buying experience I have ever had.
What can I say about George? If you want genuine service, and a salesman you can trust, speak to George. It has been the most memorable buying experience I have ever had. I love my new VW. Thank you to the team at Bayford and George Maroulis.
By Peter Wang - March 2016
All about service and their quality of professionals truly show this!
These guys are all about service and their quality of professionals truly show this! I picked up my new golf R from George Maroulis who made the whole experience really easy and smooth, with the highest quality of service, awesome guy to deal with! Also the finance department dealing with Wayne was super helpful. have no complaints about this dealership, they were upfront of the expected delivery date and kept me updated at all times. will certainly point friends and family to this dealer for future purchases.
By Miguel Marco - February 2016
Couldn't of asked for a better sales man!
Thanks for my new bae George, and making my experience with it nice and smooth, couldn't of asked for a better sales man!
By Seren Rosairo - February 2016
Recently got my car serviced at Volkswagen Camberwell and I was extremely happy with the service that the dealership provided. Especially Peter Ibrahim who I thought was exceptionally helpful. The team did everything I requested, answered all of my enquiries and gave me recommendations on how to maintain my car. I will definitely be going back to Volkswagen Camberwell for my future car services.
By Patier Wanies - February 2016
Excellent service and advice.
I recently purchased a VW Passat from Bayford Volkswagen Camberwell. Thomas Shum was the sales person. Bayford, through Thomas, provided the most competitive price for the vehicle and excellent service and advice when picking up the car.
By Peter H - February 2016
Excellent service and knowledgeable staff.
Met by Raymond, thorough professional, answered my questions and I walked out purchasing a golf. If you want excellent service and knowledgeable staff, this is the place for you. Can't wait to take delivery of my car..
By Sailen Kotecha - February 2016
Overall, it was a pleasant experience.
Upon entering we were greeted by Thomas Shum. Collected our car not too long ago and Thomas has done an outstanding job in delivering. Even going out of the way to ensure we were updated with regards to our purchase considering the fact that we were overseas and all. We can not ask for a more friendly and outgoing sales person who puts customer service before anything. A job well done I must say. Indeed the place I would return to if I were to purchase a Volkswagen. Overall, it was a pleasant experience having purchased the car from Thomas at Bayford Volkswagen Camberwell. Everything you need to know about the car was explained out in detail and delivered as promised.
By - February 2016
The customer service was exceptional.
Just bought a VW Tiguan, and I'm totally happy with the purchase. The customer service was exceptional and the after sales service was outstanding. Compared to my previous experience in buying cars, I had a very negative perspective on car salesman and dealerships, but the the professionalism of Bayford VW has won back my trust. Special thanks to Seyhan, who knows inside-out about the cars he sells, and his introduction to the Tiguan had made me buy the car without any hesitation. He was very pro-active, professional, went above and beyond the expectations from the test drive to the day I drove off with the new car, and the transaction was easy like clock-work.
By Sean Saranga Amarasinghe - February 2016
Went above and beyond.
The team at VW Camberwell were a pleasure to deal. In particular was Thomas Shum, who went above and beyond in order to assist with the purchase of my new Passat. Look forward to dealing with Thomas and the team at this dealership.
By Bobby Manfredi - February 2016
Very satisfactory experience.
Late last year I bought my third new car from Bayford VW Camberwell. Robbie Sultana is a passionate and knowledgeable sales professional who works tirelessly to deliver the utmost in customer support. His knowledge of VW vehicles is phenomenal, and he has the best range of tea of any car dealer in the nation. Adrian the dealer principal is highly accommodating, and takes a genuine interest in all customers. Very satisfactory experience. I now live in the ACT, but will always return to these guys when its time to upgrade.
By Graeme Wiggins - February 2016
Very easy process.
Very easy process with Seyhan, in and out in no time with a brand new car. Coffee wasn't bad either.
By Thomas Muller - February 2016
Excellent customer service.
Recently purchased a VW Golf from Bayford VW! Much thanks to the team over there and especially our sales person (Raymond Yao) for the excellent customer service. Not only did Raymond explain everything really clearly but he also took the extra time out to go into detail about things we weren't sure about. As we had to wait a week or two for the car to arrive at Bayford, Raymond assured us and constantly kept us updated with emails about the progress of our purchase. Overall Fantastic. Thanks again to the whole team there!
By Francesca Teh - February 2016
The whole family loves our new Passat.
The whole family loves our new Passat. Thomas did everything to make sure we had the car right before Christmas. He follows up regularly to make sure that we were happy with our new ride and to offer assistance if needed.
By Katya Peker - February 2016
Camberwell Volkswagen are great.
The team at Camberwell Volkswagen are great. I'm happy with my new Polo GTi as well as the deal and customer service I received from Thomas Shum to ensure my satisfaction.
By Jono Scott - February 2016
Helpful, friendly and got a lot of knowledge about the cars.
I have recently purchased POLO from one of the best dealer Mr Thomas Shum. He was very helpful, friendly and got a lot of knowledge about the cars. He even follows up even after a month I bought the car if I am still happy about the car. I highly recommend to people to buy a car from him.
By Takako - February 2016
Great buying experience.
Thanks for a great buying experience. I highly recommend Thomas Shum for his professional and customer service.
By CL Cai - February 2016
Made the car buying experience a pleasure.
The service that I have from Thomas Shun at Bayford Camberwell is excellent. He listened to my car requirements, arranged test drives and most importantly made me feel as though he valued me as a potential customer. He was knowledgeable, fair in negotiating price and made the car buying experience a pleasure.
By 刘芳 - February 2016
Was a most enjoyable experience.
My recent experience buying a new Volkswagen at Bayford Volkswagen in Camberwell was a most enjoyable experience. The team at this dealership were extremely professional and courteous, in particular my salesman, Thomas Shum. His product knowledge was excellent, nothing was a bother, no high pressure sales, and his attention to detail ensured that the process of buying my new car went very smoothly. Following vehicle delivery, Thomas made more than one phone call to ensure that I was completely happy with my new car. Shortly after delivery of my new car, I was invited to a new owners information night - a great opportunity to learn more about my new car.This is my third Volkswagen and I would not hesitate to use this dealership again. Congratulations to Thomas Shum for going above and beyond to ensure my experience at Bayford Volkswagen was a happy and pleasurable one!
By David Hill - January 2016
Made the experience of buying a car a pleasurable one.
The team at Volkswagen Camberwell made the experience of buying a car a pleasurable one, instead of a stressful process. I dealt with Raymond Yao, who i do and will continue to highly Recommend. From the initial point of contact right through to the delivery of the car his professionalism, care and attention to detail was second to none. Raymond took the time to discuss my needs and tailor the car to specifically what i needed/wanted. No question was too hard, Raymond got back to me promptly with all the information i was requesting. It's nice to not be dealing with a person who cares about the relationship they are building instead of just chasing the sale. I would like to thank him for a smooth process a delivering a car i truly enjoy driving.
By Liam Carrington - January 2016
So kindness of sales pretty cool!!!
By GUOQI HAO - January 2016
Had an amazing experience.
The team over at camberwell Volkswagen went above and beyond to make my first time buying a car easy and informative. A special shoutout to Thomas Shum who provided amazing assistance and support during the process. Had an amazing experience and love my new car!!
By Maddi Ball - January 2016
Fantastic customer service.
Thank you Thomas Shum and the team at Bayford Volkswagen. Your fantastic customer service made buying my first car a stress free experience. I'm extremely happy with my Golf.
By Claudia Walshe - January 2016
Very happy with the experience.
Great service by Thomas Shum, very happy with the experience.
By Till S - January 2016
Excellent customer service
Very happy to give Thomas Shum 5 Stars for his excellent customer service! He really went that extra mile to ensure we were happy with our purchase. We are.
By Matt P - January 2016
I was very pleased to find good “old fashioned” ( as they say ), service at BAYFORD VW.
I would like to manifest my THANK YOU to you and Staff for the very positive experience which I encountered by having my car serviced at BAYFORD VW.
In a world where cheap prices overcome good service in order of importance, I was very pleased to find good “old fashioned” ( as they say ), service at BAYFORD VW.
I had experienced the same at BAYFORD PEUGEOT in CARLTON, it is a credit to the Group, which means a credit to the People who work for BAYFORD.
Is a credit to your Company, very professional, respectful and knowledgeable man.
Tiffany in your after-market Accessories department was also very helpful and keen to assist with the issues related to the BLUETOOTH of my GOLF.
I don’t care about the bad publicity given to GOLF and VW ref. the “ DIESEL CONSUMPTION SCANDAL “ in USA.
You sell great cars and you service them exceptionally well.
Thanks and I’m looking forward to be back at VW CAMBERWELL soon.
By Giovanni - January 2016
After an unfortunate experience elsewhere, I would like to take the quick opportunity to thank George Maroulis for a most fantastic experience. Hospitable, understanding and a genuine individual.
By Henry Woo - January 2016
A job very well done.
Last Thursday I had my VW Jetta in for its 4th major service (39,000km) Frank Kalkavouras and his team ensured that the service was completed on time and with all aspects of the service covered. Frank was most courteous and explained all aspects of the service. I had mentioned that My wife and I were heading to Sydney next week and he ensured that the tyres were rotated and balanced. As I was about to leave I remembered that I required the Sat Nav program to be updateFrank arranged for me to return the following Monday and have the update completed at no extra cost. I was most grateful and am looking forward to driving around Sydney with confidence in the most up to date Sat Nav data. I would like to thank Frank and his team for a job very well done. Howard B.
By Howard - January 2016
The whole team were professional and made us feel welcome.
As a first time purchaser I found the experience a lot less daunting than anticipated. Our salesperson, Raymond, was top notch, he asked questions, actively listened, and explained things in a manner that I could understand. The whole team were professional and made us feel welcome. I personally wasn't sold on the idea of a Volkswagen but the test drive and the entire experience has left me very comfortable with my choice. Bayford will be our first port of call for our next vehicle without a doubt.
By Simon Le Quesne - January 2016
Utmost transparency, honesty and genuine love.
These guys continue to get 5 star reviews! Over the weekend, my friends and family purchased their 4th vehicle from George Maroulis and its not because he can only provide the best price, but deals with all his clients with a smile on his face, the utmost transparency, honesty and genuine love. Thank you again to George!
By Lizzie Tao - January 2016
Bought a new 2015 Polo 81tsi. Great car, great price, great service, Thanks Costa!
By James Claridge - January 2016
I want to thank you for restoring my faith in the brand and in customer service.
I wrote the exact opposite review on Waverley VW after a horrible experience with them. George Maroulis, I want to thank you for restoring my faith in the brand and in customer service. As an aged pensioner, your patience certainly didn't go unnoticed. Thank you and I absolutely love my new Golf!
By Les Miller - January 2016
Overall had a fantastic experience with the purchase of a new Golf R. From start to end the sale process was professional and informative. I was kept up to date regularly with developments on the delivery of my vehicle and was not given any false expectations. VW has regained my trust here after the horrid experience I had with Brighton VW - which I have no regrets in cancelling my dealings with. It's been a chalk and cheese experience. A big Thank you Raymond and the others at Camberwell VW - great job!
By Richard F - January 2016
I am very happy with your overall service commitment.
Great Job Carlo on finding the annoying knocking noise from the front end of my CC...This was an ongoing issue that another service centre could not fix. but Carlo was willing to go that little bit further to listen and work out what the problem was, Fix It... Along with the Admin Service staff I am very happy with your overall service commitment... Thanks again
By Carlos Savage - January 2016
The best service i had ever had.
Just pick up GOLF 92 tsi trendline yesterday. i gotta say，the sales who named Seyhan，is a very very helpful，kindness，humorous man，most importantly，with the best service i had ever had，so you can find Seyhan to help you if you go to volksaagen camberwell.
By Yanjie Huo - January 2016
Excellent Service, experience and communication skills.
Excellent Service, experience and communication skills shown by Anthony Gangi throughout the whole process of having my car serviced at Camberwell. Thank you again Merry Xmas
By Miles Johnson - January 2016
I look forward to a continuing happy relationship with the VW team.
I would like to thank Seyhan Isen for his unfailing courtesy, patience and helpfulness both to me and my niece Verity over the days of indecision and negotiation before I finally purchased a Polo 66TSI from you. I am extremely happy with the car so it was a good outcome.
I look forward to a continuing happy relationship with the VW team.
By Penelope - January 2016
Nothing was too hard or complicated.
GTI was due for its 24month service. Anthony Gangi was my service advisor. There were a few warranty items to take care of, nothing was too hard or complicated. He made the entire experience a breeze. Definitely Recommend!!!!
By David Prok - December 2015
Good efficiency with Raymond and if I choose the next car, I will still consider there.
By Yang Cai - December 2015
Seyhan at VW Camberwell is absolutely astounding. I understand the sales process, and I am sure I was an extremely annoying customer in some regards - but Seyhan was incredibly helpful, insightful and professional through our entire sale. I first came to Seyhan 4 months ago looking at either a Golf or Polo, he took the time to tell me all about them and give me the little bits of information that I would find awesome - knowing full well that I couldn't commit to a sale for some time. This continued through the months, asking him a question here and there, until today when I went into the dealership and signed on the dotted line. I also wanted to flag how above and beyond he went providing me with outstanding customer service.. I didn't eat breakfast that morning, and our appointment ran longer than we both expected. While we were waiting for the internet to process, Seyhan ran next door and bought me a bit of food to keep me going. WAY above what I would expect, and just goes to show that he doesn't treat his customers as a commission cheque as the sale was already done at that point. He could quite have easily moved onto someone else, but wanted to make sure I was comfortable and happy (and not passing out). Genuinely amazing service that I greatly appreciate. Thank you Seyhan!
By Thomas Heib - December 2015
Whole buying process extremely easy and worry free.
Just bought my first car from Bayford Volkswagen and Raymond Yao definitely made the whole buying process extremely easy and worry free. I was extremely pleased with the customer service I received at Bayford by Raymond Yao, as I don't have much knowledge about cars, Raymond patiently and diligently explained me about the specs and comparison of the cars and the whole buying process. Overall, I am very happy with my purchase, thank you Raymond and the team at Bayword Volkswagen!
By Amanda Huynh - December 2015
Extremely helpful and accommodating.
I would like to recommend Anthony in the Service Department who was extremely helpful and accommodating during my experience at Bayford Volkswagen. I would thoroughly recommend him to anybody going there.
By Valerie Shaw - December 2015
So helpful and friendly every time.
Could not be more impressed with the customer service provided by Anthony at Camberwell Volkswagen! So helpful and friendly every time. Thank you!
By Daina Hastings - December 2015
Frank provided excellent service. We are loyal Bayford Volkswagen service customers and when our Golf needed significant attention just after the three year warranty had ended, Frank acted on our behalf so that VW covered the work under warranty. Thanks for your support.
By John Shaw - December 2015
Service was amazing.
Anthony was great! Super friendly and service was amazing. Thanks Anthony !!
By Sarah Lelpo - December 2015
Always a stress free experience.
Anthony Gangi was fantastic, talked me through the service required. My Tiguan was ready within the estimated time. My only qualm (which is my own fault) is I forgot to mention I had topped up fuel on the complimentary loan car, so was charged the fuel levy of $20 - I should have looked at the itemisation on my invoice more closely. All in all, happy to return to Bayford VW - always a stress free experience.
By Joy - December 2015
Exceptional customer service.
Thank you to Costa Tsiongas from Bayford Volkswagen for his exceptional customer service. He went above and beyond to ensure a happy and pleasant experience. I am very thankful and pleased with how it went. Could not recommend him enough.
By Rhiannon Stark - December 2015
Your sales staff were very good.
I want to thank Bayford Camberwell for an enjoyable experience .
We didn't expect to enjoy deciding which car to buy ( we tried several other makes ) after speaking to Seyhan Isen and driving the Golf my wife was won over, Seyhan was very good in explaining everything about the Golf. The car has great features and now after owing it for 5days we love it.
Your sales staff were very good in that they did not put pressure on myself or my wife but let their experience and the car do the selling.
By Peter & Valerie Barnard - December 2015
They were professional at every point of the process.
Anthony at Volkswagen was excellent! They had my car ready when they said it would be ready, they were professional at every point of the process and the staff were friendly. What more could you ask?
By Rachael Williams - December 2015
We have just ordered a new Tiguan through Bayford Volkswagen. Costa provided us with all of the information required and patiently answered all of our questions allowing us to make an unrushed and informed decision to purchase our new VW. The whole process of making initial contact, booking in a test drive, test driving the car, ordering and making financial arrangements was very pleasant.
By Tom and Paula - December 2015
I had a problem with my Bluetooth in my Volkswagen golf and the staff at Camberwell Volkswagen were extremely helpful and polite in answering all my questions - I received outstanding service from Anthony in particular, who helped me efficiently with my Bluetooth and had the problem fixed within a matter of hours. I will definitely be going back to see Anthony and the other staff at Camberwell Volkswagen if I ever have any problems!
By Amelia Bagot - December 2015
Extremely pleased with the customer service and product knowledge.
Bought the new VW Passat from Robert Sultana at Camberwell. After the mediocre efforts of 2 other dealerships was extremely pleased with the customer service and product knowledge. No pressure tactics etc just a fast efficient process. Was so impressed I wrote this, though I have NEVER bothered endorsing anyone before, and am happy to recommend him to anyone looking at buying a VW. Thanks for everything Robert, much appreciated. P.S. The car is great too!
By Danny M - December 2015
Extremely happy with the service experience.
I picked up my VW polo GTI a few weeks ago and am extremely happy with the service experience at Bayford Volkswagen Camberwell. George, the wonderful consultant who helped me find the right car, was genuine, extremely knowledgeable and went above and beyond to ensure I found the right fit for me: that type of thorough service is rare!! I would highly recommend George and Bayford Camberwell to anyone, as it truly was the best experience. What a breath of fresh air, speaking to someone who was so switched on and actually took an interest in what I wanted in a car. Thank you to George and the team at Bayford Camberwell!
By Evonne Bethavas - December 2015
Fantastic customer service!
Very impressed with Volkswagen Bayford. Anthony Gangi, Great guy, fantastic customer service! Thanks for looking after me, and my Caddy Maxi!
By Cobi Mastenbroek - December 2015
Just to say thank you for your great service a couple of weeks ago!
I am the owner of a VW Polo – ZBD 579 and I called in with my husband to ask for some help in reviving the KM/hour indicator on the dashboard. You did it willingly, even thought I had not purchased the car at your dealership. It was quite refreshing, seeing as how the dealer in South Yarra treated me as a nuisance, and after a cursory “attempt” to fix it, said I would need to book the car in and pay $200 to find out what the problem was.
My next service is due in June – or earlier if I use the car more frequently – and I will give you a call to see if I can book the service with your dealership.
Again, many thanks for your kind attention.
By Maureen Lawrence - November 2015
Excellent experience with the recent fix on my VW Golf! Thanks for the car wash as well !
By Tze Pin Khor - November 2015
Excellent customer service and professionalism.
Absolutely loving my new car! A big thank you to George Maroulis for his friendly support, excellent customer service and professionalism during the process of purchasing my new car at Bayford Volkswagen Camberwell.
By Nicole Dyer - November 2015
From my perspective the service was quite amazing.
I was looking to purchase a new Golf and went to Bayford after reading all the positive reviews. From my experience the reviews were spot on, from the very first moment we entered the showroom until the day we ended up picking the car. We were greeted by Costa Tsiongas, who was patient with me, went through the car and did not put undue pressure on me as other dealers might have. This was the first car I purchased and the staff at Bayford were very considerate and helped me through the process. From my perspective the service was quite amazing. You may be able to get a cheaper price elsewhere, however with Bayford you know you will have support the entire time you have the car and I think that’s really important.
By Intisar Hafi - November 2015
You have one happy customer.
My experience with Bayford Camberwell has been nothing short of fantastic. From the moment I took my car in I felt 100% listened to and my concerns validated. Still under statutory warranty, the service staff did not hesitate to foot the bill for an expensive clutch replacement where other dealers may have tried to convince me there was nothing to worry about. Frank K (Service dept.) was my rep and he embodies what customer service is all about. Frank showed genuine concern for my issues and ensured that a senior technician spent time with me discussing my problems, took me for a test drive and explained how the mechanical components of the car worked so I completely understood what was happening with my vehicle. I was always against using a dealer service centre for my services, preferring to go to a non-affiliated specialist, but will now definitely be taking my car to Bayford Camberwell VW for my 65K service. Thanks guys, you have one happy customer. Chris
By Chris Sanos - November 2015
Purchased a demo Jetta from Raymond Yao. Very pleased with the whole experience and exceptional service from Raymond. He's very patient and happy to answer any questions we had. He wasn't pushy and was able to explain things very well. In fact, the whole Bayford team is very friendly and professional. Very happy with the purchase overall in terms of price and service. Would definitely recommend Raymond if you're looking to buy a car.
By Joanne Ng - November 2015
Our experience was fabulous.
We just purchased a new VW Tiguan 132TSI MY15 and our experience was fabulous. The car is excellent and the service, impeccable. We were assisted by Raymond and Thomas who I consider is an outstanding car sales consultant. They professionalism, efficiency, patience and ability were outstanding. With Raymond the process was simple and hassle-free. Adrian, the new car sales manager was excellent!. Bayford Volkswagen will be defineatly the place where I will get my next car - thank you! I will not hesitate to recommend Bayford Volkswagen to my friends and family in the future.
By Sophie Seteli - November 2015
Anthony Gangi has provided an excellent service to the repair of my VW Tiguan TSI. He has keep us informed through out the process of the repair. Thank you for his professional service.
By Kam Kwong - November 2015
Thank you so much!
George Maroulis was absolutely fantastic to deal with. I am personally from a country area and dealing with someone I can trust is something that is very important to myself and George was not only knowledgeable with regards to the product he was selling, but someone who also very easy to deal with and someone I could trust solving my issue and pointing me in the right direction. I would have no problem recommending anyone to visit Bayford VW Camberwell, but George personally. Thank you so much!
By Bettina Guth - November 2015
I can honestly say I have never dealt with such a professional and honest salesman.
Over many years, I have personally dealt with questionable Salesman and Dealerships, however as a result of my recent purchase from George Maroulis, my faith in the industry has been resolved. I can honestly say I have never dealt with such a professional and honest salesman as George Maroulis before. He was very straight forward, honest and professional in his approach and the overall experience with Bayford VW was hands down the best. With my recent VW purchase, I walked into 2 other metro dealers, who I won't name, and wasn't so much looked at, but George approached me right away with a smile, and presented a package that I could not say no to. I felt valued as a customer and I am happy I spent my hard earned money on a product I love, but with a person and company that deserves it. Thank you once again George and Bayford VW Camberwell!
By Peter Buff - November 2015
I am extremely pleased with the customer service I received at your Bayford VW Camberwell dealership
when I purchased my VW Scirrocco last month.
Seyhan made me feel like I was more than just another customer that he would forget about
once I left the dealership. In fact he made me feel like part of the family and checked in on how
my new car and I were doing after the sale. This is the type of salesperson – buyer relation that
would make me come back every few years to purchase a new vehicle.
Seyhan was pretty knowledgeable and answered every query that I had regarding the vehicle.
The test drive was enjoyable and informative. The introduction to the Claire from the finance
department and Anthony from the service department was also very beneficial as I had questions
that only they could answer. They were also very helpful and patient.
I would and already have recommended Seyhan the team at Bayford VW Camberwell to some of
my closest friends. Hopefully they come in and experience what I experienced for themselves.
To Seyhan and team at Bayford VW Camberwell, thank you very much for the wonderful
service, your attention my vehicular needs and subsequent follow up. I hope to see you in few years
when am ready for a new vehicle.
By Semu - November 2015
Great service at VW Camberwell.
Thanks Anthony for your great service at VW Camberwell.
By Jon Skilton - November 2015
I had the pleasure of dealing with George Maroulis! I would highly recommend him to anyone looking to buy at Camberwell. He did an amazing job when it came to assisting me buying my first car! I couldn't of have had a better Sales Consultant!
By Shae Rosairo - November 2015
10 out of 10!
Just about to drive away with my brand new Tiguan, thanks Michael and team Camberwell Volkswagen for a seamless and personable experience. 10 out of 10!
By Andrew Pizzey - November 2015
Bayford VW is where you find 5-star service.
Long and overdue review. Purchased a car from Bayford Volkswagen Camberwell from Raymond Yao under my mum's name Kieh. The process was easy and smooth. Raymond was charming, informative and patient in the process, there was no pressure from him to buy a car. A few days later we were greeted with our car, with a cute bow on the roof. I would recommend Raymond Yao, who a humble and sincere car salesman, if you need a car. In fact, the whole Bayford team greets me with wide smile every time I walk into the dealership. George in particular makes wonderful hot chocolate. Bayford VW is where you find 5-star service with affordable prices.
By Vivian Wong - November 2015
Excellent customer service.
I received excellent customer service from Anthony Gangi when I went there for my car's 60,000 km service. Unlike other places, this place really value their customers.
By Hanan Levin - November 2015
Just bought a Golf from Bayford in Camberwell via Robert Sultana whose knowledge of Volkswagen is 2nd to none and his understanding of my needs was first class. Brian G.
By Brian Goodman - November 2015
Always a good experience at Camberwell Volkswagen, thanks Anthony Gangi for your great service!
By Meghan Downes - November 2015
Excellent service at all turns.
Purchased my new Golf Highline from George Maroulis who provided excellent service at all turns. Car was ready on time at an unbeatable price- worth the trip from interstate! Would highly recommend George for your next purchase.
By Matt O - November 2015
I recently purchased a car through Michael Hammond who was great to deal with. Not only was Michael very informed on the product and attentive throughout the process he was also very personable to deal. The icing on the cake was the follow up service after the sale, 5 stars!
By Chris Parry - November 2015
Fantastic service provided.
Fantastic service provided by George Maroulis. Would happily advise everyone to go see him!
By Simon Cheung - November 2015
The team at Bayford VW Camberwell from check in to pick up are fantastic. The courtesy drop off and pick up is an excellent service. Anthony Gangi looked after my Touareg R for its 2nd service. Anthony kept me up to date with the service and costs as well as getting quotes for new tyres. The car came back spotless and like new. Thanks Anthony and team. See you next month with my other VW!
By Nick Croton - November 2015
Stream lined simple process.
Had to replace a brake light. Anthony Gangi made it a stream lined simple process. 30 mins in and out Many thanks Anthony
By Sara Cook - November 2015
This morning my Polo wouldn't start, called VW Assist and within 30mins a technician was at my house. 20 mins later I was at VW Camberwell where Anthony Gangi quickly arranged to get the issue fixed - all under warranty (I regret that my wife came to pick me up too early and I missed the coffee they were going to make me).
By Massimiliano Andrighetto - November 2015
Very friendly and helpful.
Anthony Gangi helped make the car service a worry free experience. Very friendly and helpful.
By Chris Hens - November 2015
I am delighted with the help that I got.
I had a difficult problem with the infotainmenet in my Golf. Anthony Gangi was my service consultant. It took us a couple of visits to get it sorted out because it was a difficult problem. Anthony came through with flying colours, listenend to what I had to say, got the local expert team involved in my problem and ended up getting me a great result - infotainmenet now working a treat. I am delighted with the help that I got
By David Sturge - November 2015
Customer service was excellent.
Anthony Gangi was the Service Advisor for most recent service at Bayford VW Camberwell. He was attentive and communicated clearly what to expect. He was very helpful and his customer service was excellent. Thanks Anthony and the Bayford team.
By Marita Scott - November 2015
I recently had my car serviced at Volkswagen Camberwell and they were great. Firstly, they booked me in quickly, and secondly, the experience overall was just really good. The service from Anthony Gangi was great - he was friendly in a genuine way, and was really helpful. Plus, my car was clean when I picked it up - that always makes me happy!
By Natalie Feehan - November 2015
I would never go anywhere else.
Very professional and efficient. Anthony explained everything clearly and honestly and I have never had any surprise costs with Bayford. I would never go anywhere else.
By Margot Hudson - November 2015
Thanks Bayford Volkswagen!
I put my car in for a service at Bayford Volkswagen Camberwell. Steve attended to me by explaining everything I needed to know, as well as providing various options with my repairs to suit my budget. The use of the loan car was extremely handy. Thanks Bayford Volkswagen!
By Daniel Ong - November 2015
During the recent search for a new car we had VW Golf as one of the shortlisted cars. Searching for a dealer to go for the test drive we have made decision based on 2 criteria, being variety of driving environments in the vicinity of the dealership and, quite by accident, Google review scores. Bayford VW in Camberwell was the decision. After a quick phone call we have turned up relatively late in the day and were greeted by Seyhan Isen. We found Seyhan to be very courteous and easy to deal with. He has established that we have done a decent “preparation” and has quickly moved from explaining the basics to the more advanced features of the model. Thanks to Seyhan, during the test drive we were able to experience quite a variety of road conditions, from the suburban streets with speed bumps to 100km/h freeway. My questions on DSG behaviour in stop-start driving on inclines were immediately addressed by a detour to a hilly street and multiple uphill starts and “crawling”. Commercial part of negotiations was equally efficient and productive, with no urging to close the deal even if we were the last people left in the shop, well passed closing time on a public holiday. Seyhan has diligently kept us informed with the expected delivery date over next couple of weeks, and since few days ago we are proud owners of a new VW Golf. Seyhan did an excellent job, and we hope that our ownership experience will be as positive as the purchasing one.
By Vlad M - November 2015
Will definitely recommend.
Great service from Anthony, team was fast, very accommodating, and service was explained in great detail. Will definitely recommend.
By Sam Harrison - November 2015
I sure am delighted to go back here anytime.
Just got my golf tsi from Bayford. Thomas was really good at explaining about the car. He was very helpful from the beginning to the end. The car was ready to use in no time. One of the best showrooms i have ever visited. The rest of the staffs are also very friendly. I sure am delighted to go back here anytime. The right place to buy cars Bayford here!
By Elizabeth Wiguna - October 2015
I want to thank George Maroulis for making the trade-in and purchase processes very smooth and for keeping me up to date as I waited for my shiny new Golf R Wagon to be shipped!
By Ben O'Connor - October 2015
Provided the best aspects of VW customer service.
So today i experienced two VW dealerships. Bayford Camberwell provided the best aspects of VW customer service and Brighton VW provided an experience that was more towards the "worst" end of the customer satisfaction spectrum (detailed in a separate google review). The service that i received from Michael H at Bayford Camberwell was excellent. He listened to my car requirements, arranged test drives and most importantly made me feel as though he valued me as a potential customer. He was knowledgeable, fair in negotiating price and made the car buying experience a pleasure. Wayne O'C-P was also very professional and easy to get along with while discussing the contractual arrangements of a potential purchase. Therefore, Bayford Camberwell was the dealership that secured my purchase of a brand new "fully spect" Golf R. Thanks gents - you restored my opinion of VW Australia.
By Scott Read - October 2015
Professional, friendly and helpful environment.
Professional, friendly and helpful environment. Had the pleasure of being dealt with by Anthony Gangi, absolute legend! Made getting my first service stress free and easy. Would definitely recommend them to family and friends!
By Boris Ostojic - October 2015
Friendly and helpful.
Purchased my MY15 Tsi Golf from here, and the staff was very friendly and helpful. Raymond Yao was friendly, very well informed and was very honest in suggesting what suited my needs. I was extremely satisfied with my purchase and highly recommend this dealership to anyone looking to buy a new car.
By Jacky .C - October 2015
Excellent customer service.
Excellent standard of customer service with Anthony Gangi at Bayford Camberwell: Good presentation, informed re steps involved to diagnose vehicle. Informed re outcome of diagnosis,articulated work involved in repair and time needed. Upon completion of repair, explained repair, informed re 2 year warranty on parts, signed form and account paid. Car was clean and ready to go. Felt confident leaving my vehicle with Anthony Gangi right from the initial discussion. His experience and excellent customer service skills were evident.Thank you Anthony Gangi and Bayford Camberwell for excellent customer service today. Appreciated.
By Caro F - October 2015
Definitely returning for the next service.
Excellent experience with getting the 45k service done on my Jetta. My service advisor, Anthony Gangi was keen to understand the items beyond the service that needed to be looked at, and made sure they, along with the service were attended to. Overall, I left with a positive service experience, definitely returning for the next service.
By Dinesh Sachdeva - October 2015
Was very helpful.
We felt very extremely welcome on arrival and Robert Sultana took time to understand our needs and show us car models relevant to our search. Throughout the process Robert was very helpful and made our overall experience buying our first new car an enjoyable one.
By Tom Stewart - October 2015
Our experience was fabulous.
We just purchased a new VW Tiguan 155TSI R-Line MY16 Petrol and our experience was fabulous. The car is excellent and the service, impeccable. We were assisted by Michael Hammond who I consider is an outstanding new car sales consultant - his professionalism, efficiency, patience and ability to provide feasible solutions are in my experience, second to none - with Michael, the process was simple and hassle-free. Adrian, the new car sales manager was also very good. Michael, you will certainly be at the forefront of my mind when I am ready to get my next car - thank you!
By Kee Chi - October 2015
Happy with the service. Anthony was very friendly and knowledgeable. Well done.
By Jeff Lin - October 2015
A great team!
I cannot thank George Maroulis more than enough for his service and experience. He is an asset to Volkswagen and not only provided the best price, but provided a pleasant experience that has surpassed all previous dealings with salesmen. I also thank Adrian Addammo for his logical approach and time. A great team!
By Michelle Lee - September 2015
George Maroulis was very patient with me, answered all my questions, and provided a tailored package for me and my family. We love our new VW and thank Bayford and George for such a terrific experience.
By Zheng Zhang - September 2015
Excellent service and a pleasure to deal with!
Anthony Gangi made getting my car serviced super easy and convenient, excellent service and a pleasure to deal with!
By Angus Hedges - September 2015
Great service received today from Anthony. Really like the way I was greeted in the morning and the small issue I had with the car was sorted. It is really refreshing to deal with a company with a real passion for its customers. Could not recommend Bayford VW Camberwell more highly.
By Geoff Groves - September 2015
Anthony Gangi provided great service today. Straightforward advice and information, and a willingness to help solve my issue. Nice work! Thank you.
By Mrs Le Couteur - September 2015
I could not have asked for a better experience!
Buying a vehicle through Bayford Volkswagen was awesome I could not have asked for a better experience! Raymond Yao was a delight to deal with; he had great product knowledge he was professional throughout the buying process/delivery, his follow-up was perfect. He was the main reason I decided to buy from Bayford he is a credit to the dealership. I love good customer service, and I will tell anyone considering a new vehicle to give Bayford VW a shot. They have set the bar very high for every other VW dealer out there. Thank you!
By Sean Little - September 2015
Simple and worry-free.
Andrew and George at Bayford Camberwell were more than helpful, both made the whole process from start to finish simple and worry-free. They both provided excellent customer service, extremely professional yet down to earth and friendly. They were also happy to answer any questions I had no matter how big or small. I have visited other VW dealerships in the past but will be sticking with Bayford from now on!!
By Simone K - September 2015
I highly recommend them to anyone looking to buy a Volkswagen.
Just bought my second car from Bayford Volkswagen Camberwell. Had the same excellent service from Seyhan and Adrian as I did last time. I highly recommend them to anyone looking to buy a Volkswagen
By Kavin Rana - September 2015
Great service, happy customer.
I purchased my first brand new car at the Camberwell Volkswagen and I couldn't be happier with the experience. Our sales rep George Maroulis guided us painlessly through the whole process (we were trading our old car) and made sure we know everything about new VW Golf. He was happy to answer all our questions in professional and friendly matter, including questions from my 5 years old son. I can highly recommend Camberwell Volkswagen dealership and George if you are thinking about buying Volkswagen car.
By Jakub Kozakiewicz - September 2015
Great service, happy customer.
Great service, happy customer. My service advisor, Steve Simmons, even sprinted 500 meters to return my phone to me before I got on the train!
By Miles Standish - September 2015
I found sales consultant Seyhan very attentive to my needs and creative in his offer. This made my purchase of a Polo a most enjoyable experience.
By Greg Brown - September 2015
The process of buying my new vehicle through Bayford Volkswagen Camberwell was impeccably handled from start to finish. Every element was carried out diligently and with precision. I must congratulate Robert Sultana, Sales Adviser, on the extraordinary service provided. From day one until delivery every matter was covered with great detail being provided so that upon taking delivery of the vehicle there was no matter left unexplained. Superb service.
By John Purdey - September 2015
Knowledgeable and courteous.
From my first visit to Bayford ,Camberwell and my meeting with Sehan Isen, I have enjoyed my time exploring and experiencing the Tiguan. Sehan is knowledgeable and courteous and was most generous with the time allowed for the initial test drive.The route included a variety of driving conditions and was very well planned. I am now the very happy owner of a VW Tiguan which I am enjoying immensely as I discover its capabilities and become more familiar with it. I am impressed with the service and welcome I have received from everyone involved with the purchase of my car .Thank you.
By Ros Turnley - September 2015
Exceeded all standards of an excellent customer service expectation.
I recently met Alex from Service and Thomas from Sales at Bayford VW Camberwell. While Alex exceeded all standards of an excellent customer service expectation, not only for the first service on my Polo but also helping me out to fix my first time used wheelchair (I recently injured my leg). At the same time, I was looking to buy a new car from VW, I met Thomas, who was very professional and skilled in explaining all the details and helping me to find the right vehicle for my needs. I was extremely happy with the service provided and fully pleased with the outcome.
By Mario Cacic - September 2015
Went above and beyond.
During a recent visit to Bayford VW I received the call no car owner wishes to receive, "Sir, you need a new transmission!". Little did I know, service advisor Frank Kalkavouras had already commenced discussions with Volkswagen, appealing to have the repairs covered by Warranty. Frank went above and beyond and treated the issue as if it was his own vehicle. He continually kept me updated on progress and provided an outlook on when my vehicle would be available, with the turnaround was even quicker than expected. My car has never driven better and I am forever grateful for the service and professionalism shown by Frank and the team at Volkswagen Bayford. I know where I’ll be going for my routine servicing from now on!!
By Anthony Hughes - August 2015
Volkswagen Camberwell has a wonderful service. Especially, one of the staff, Nitin Khadalia, was very professional. He understood everything about my golf mk7. and I am very pleased. I will definitely recommend these to others.
By Ivander Angriawan - August 2015
Fantastic to deal with.
Great service, very helpful and upfront as always. Anthony Gangi is a great addition to the VW Camberwell service team and fantastic to deal with.
By Leo Kozhushnik - August 2015
Thanks George maroulis for the service you provided me and my family.
By Alen Baran - August 2015
Love the service.
Camberwell Volkswagen scored 10/10 on my books. I've had a lovely experience at this dealership from time I entered the showroom to vehicle delivery time. My Sales Rep was Seyhaan Isen, Sey is a great. He knows his products inside out. He briefly explained everything about the car I was wanting to purchase. I would highly recommend if anyone is thinking of purchasing their new VW, Please visit VW Camberwell. Love the service
By Sukhjinder Dandiwal - August 2015
By - August 2015
Bayford Volkswagen Epping
350 Cooper Street,
Epping, 3076 Victoria
Bayford Volkswagen Epping
Monday – Saturday: 8:30am – 6pm
Monday –Friday: 7:30am – 5:30pm
Saturday: 8:00am – 12pm
Monday – Friday: 7:30am – 5:30pm
Saturday: 8:30am – 12pm